How are my claims managed for orders that are pushed through to 4over?

For orders that are pushed through to 4over, you will need to file a claim for an order by placing a ticket by going to https://share.hsforms.com/17PNik57CRd2Piy63rmpOvQ53ocu 

 

For custom orders that are offered on your site that have an issue, in this instance, you would have to resolve on your end.