First you will learn how to locate your order on Printer Bridge, then locate that associated (API) Z order number on your 4over.com account.
Q: How do I find my 4over order number (Z Number) in Printer Bridge?
A: Once you have pushed your order to 4over, follow these steps:
- Access Orders: In your Printer Bridge admin panel, click on "Orders" from the left menu.
- Locate Your Order: Find your order in the list and click the order number link to access the job details page.
- Find the Z Number: On the job details page, look for the section labeled "External Reference Number." The "Z" number will be displayed to the right. This "Z" number represents the 4over (API) order number.
Q: How do I locate my Printer Bridge order on my 4over.com account?
A: To find your order on your 4over.com account:
- Login: Log in to your 4over.com account.
- Navigate to API Orders: Click on Account > Orders > Order Information > API Orders.
- Find the Z Number: The "Z" Number will be listed on the API Orders page.
Q: What should I do if I have questions about my order?
A: Provide the "Z" Number to the 4over Customer Service Representative if you have any questions regarding your order.
See the visual reference below for more details.
