Printer Bridge
Explore the Printer Bridge Knowledge Base for simple, step-by-step guidance on getting the most out of Your White Label Print Site.
Launching Your Site | Company Variable & Email Set Up
Learning Center | Support
Launching Site | Payment Set Up
Launching Site | Storefront Customization Setup
Launching Site | Pricing & Product Setup
- How To Change The Tier Levels For Customers
- Are we able to mark up postage on EDDM products?
- What are Pricing Tiers? How does Tier Pricing Work? What are the Differences in the Tiers?
- How To Apply Price Markups
- How To Check Your Price Markups
- How To Disable Categories/Products
- Video Tutorial For Step 4
- Video Tutorial - How to Set Up Low Cost and Standard Business Card Pricing
Launching Site | Shipping Setup
Launching Site | Placing a Test Order
Launching Site | Marketing & SEO
Learning Center | Admin/Store Set Up
Learning Center | Order Related
Learning Center | Product Related
Learning Center | Contact Blaster
Learning Center | Corporate Portal
Learning Center | Online Designer
Learning Center | User Roles / ACL
General FAQ
- Which payment gateways/merchant accounts does Printer Bridge platform support?
- How do I set up an updated ReCaptcha v3?
- How do I set up an updated ReCaptcha v2?
- Can We Offer USPS for Shipping Provider?
- What is DNS?
- Do I Need An Email Address For Printer Bridge?
- Can I use my own SSL?
- What Is The Difference Between Enhanced SSL And Standard SSL?
- Can I Change My Domain After The Store Is Created?
- Am I Able To Change My Sub Domain?
- How Do I Make A Payment For My Printer Bridge Platform?
FAQ | Storefront Customization & CMS
- How to Create or Edit Website Pages
- How to Use Javascript Integration?
- How do you edit the "Who we are" tab on the home page?
- How do you change a Category name?
- How do I use the CMS Revision History Differences Tool?
- Is the admin panel customizable?
- How do I manage the storefront FAQ?
- How Do I Remove the Search Bar On My Printer Bridge Website?
- Am I Able To Add A Phone Number Or Email To the Header of My Storefront?
- How do I reset spinning products images on Homepage and Admin?
- What is the Media Library?
- How should I use the News Post Widget?
- Are we allowed to customize the shopping cart/checkout process pages?
- Do we have FTP access to import CSS / images?
- How do I create a custom navigation menus?
- Are all pages customizable?
- Can I use my own web fonts?
FAQ | Site Features / Functionality
- How Do You Set Up Google Webmaster Tools Using HTML?
- How do I restore a contact (Undelete)?
- Where can I add customer testimonials?
- Can I import or export our customer list?
- How Do you Add a Third-Party Chat Service To Your Printer Bridge store?
- Can I Apply a Non-HTML Sitemap?
- How Do I Add a Blog to my Printer Bridge Store?
- What is the Affiliate/Referral Program?
- How Do You Get DNS Zone Files
- How do I update my Nameservers?
- How to access and/or update DNS records
- Why am I seeing variances in my Sales Tax?
- Can I track customer orders and transactions?
- How Do You Group Front Side Designer Template with Backside Designer Templates?
- Can you integrate with Quickbooks?
- Can I make 4over templates available to my customers on my site?
- Can I design templates where customers edit so they can add their own information?
- Can I Integrate Mail Chimp Into my Printer Bridge Store?
- How do I unblock search engine crawling?
- Is there login security?
- How do I set up the widgets on my website?
- 301 Redirects With Existing Or New Webpages
- How do I get a direct URL link for a product?
- How do you add social media profiles?
- Can my customers save their artwork designs and complete the order checkout process at a later time?
- How do I set a customer account to terms (Net 30)?
- Do customers have the ability to download the design online files?
- Can I manage customer profiles?
- How do you add a Tax Exempt status to an account?
- How do I create a contact blast?
- How do I add a product video to my site?
- How do I issue a store credit?
- How Do I Control The Contact Reminder Notifications?
- Is Printer Bridge PCI Compliant?
- How do I hide pricing until a customer is logged into their account?
- How do I delete a contact/customer from my admin?
- Does Printer Bridge offer a site backup?
- What is Flow Route?
- Am I Able To Integrate a CRM program into my Printer Bridge store?
- Does Printer Bridge allow multiple users? If so, can the main admin control the permission of each user?
- Does Printer Bridge Provide Malware Protection for Your Site?
- What elements are included in a Printer Bridge Website?
- How does Printer Bridge calculate sales tax?
- Who will host the website?
- What is a Load Balancer?
- Can I design my own website layout or do I have to select a predesigned website layout?
- Will my customers be required to create an account to place orders?
- Is this program secure and PCI compliant?
- Can I use my existing URL for this program or do I need a new URL?
FAQ | Order Related
- How to Use Order Data Feeds in Your Administration Panel
- How can I fulfill the custom quote?
- Do customers have the ability to order samples packs from our print store and if so are the sample packs free?
- How can I connect my credit card from my 4over.com account to my Printer Bridge account? How to update my credit card on Printer Bridge?
- How to find my Printer Bridge order on 4over.com
- What Do I Need to Do to Process a New Order That Comes Into My Storefront?
- When a New Order Comes into My Storefront Where Does the Money go?
- Why Am I Not Able to Select a Credit Card when Pushing an Order?
- How Do You Create a Coupon?
- Can I Offer a Free Shipping Coupon?
- How are my claims managed for orders that are pushed through to 4over?
- Where do I set up my payment override code and what is it for?
- How do I add additional turnaround time to products on my storefront?
- How can a customer place a reorder?
- How to increase the cost by a specific amount? (For Values)
- How do I Manually Pre-Flight an art file in the Admin?
- How do we process an order we keep in house?
- How do you use the Area Calculation for Pricing function on Custom Products?
- How do I cancel/void and refund an order?
- Can I make variable-sized products (Custom Sized Product)?
- How do I create a custom order or quote?
- When order notifications are sent to my customer, do I have the ability to customize templates for (shipping notifications, order notifications, etc)?
- How is the pricing different for standard and low-cost business cards at quantities of 1,000, 2,500, and 5,000?
- Can I apply a coupon given to me by 4over, when transferring an order through My Printer Bridge Store admin?
- When I place an order, will a receipt be sent to my customer?
- Can I select what production facility the order will print at when pushing orders to 4over?
- What is the pricing on my storefront based on?
- Do my customers receive proofs?
- Do all the artwork files uploaded by my customers need to be print-ready?
- Can my customers track their order progress?
- Can my customers upload artwork they created already?
- How do my customers pay for their orders?
- Can I modify current products offered through 4over?
FAQ | HTML/CSS
- How can I Have The Text Align To The Left On Mobile Devices?
- How Do I Change the Color of the Quick Contact Button?
- How Can I Remove The Images In The 3 Boxes Under The Home Page Banner?
- How to change the product thumbnail box height
- How Do I Completely Remove the Default Slider/Banner From My Website?
- How can I adjust The Thumbnail Image Size For the product images on the Home Page?
- How Do I Change the Color of the Place Order Button
- How Can You remove the "View All Products" Category from the Storefront
- How do I Remove the Place Order drop-down button on my Home Page?
- How do I Remove the Phone Number from the top of my Home Page?
- How do I Remove Credit Card Logos from the bottom of my Home Page?
- How do I Remove The Social Icons from my Home Page?
- How can I Remove the Social Media Icons from my Home Page?
- How Do I Change the Background Color of the Drop Down Hover Menu in the Header?
- How Do You Change the Color of the Footer Title Fonts?
- How Do You Remove the Social Icons From the Product Page?
- How do you make adjustments to the typeface/size / color of the text for the Product List?
- How to change the BG color of the Add to Cart and Online Designer/Add to cart buttons?
- How Do I Remove The Image Slider?
- How do I remove the credit card logos from the checkout page?
- How can I make the Top Navigation Menu stick to the top of the page?
- How can I change The Hover Color For The Top Navigation Menu text?
FAQ | Corporate Portal
- Is there a way to have Corporate Portal accounts go directly to the customer's portal, and they don't see the main website?
- Can I set roles/permissions for members of the Corporate Portal?
- Can I add my own images/backgrounds to the design templates?
- Can I customize the look of the Corporate Portal?
- Can I add my own design templates available only for that specific organization/portal?
- Can I set a fee to charge my customer for a Corporate Portal?
- How do customers access the Corporate Portal?
- How do I request a corporate portal?
- Can I use a different URL for the Corporate Portal?
- Can I add custom fonts to the Corporate Portal?
- Does each end-user have to register for an account to place an order?
- Can I limit who has access to the Corporate Portal?
- Can I have a different theme on the Corporate Portal vs the main website?
- Can I control what product options to make available on the Corporate Portal?
- Can I add additional product sizes to an existing Corporate Portal?
- Can I remove product sizes from my Corporate Portal?
- Can I choose what products to make available on the Corporate Portal?
- What product pricing is set up on a Corporate Portal?
- Can I add multiple Corporate Portals for one customer/organization?
- Can I have a Corporate Portal without a website?
- How much are Corporate Portals?
- What is a Corporate Portal?
- What is the difference between a Corporate Portal and the main Storefront?
FAQ | Staff Management
- How do I reassign contacts to another sales rep?
- How do I delete a staff member?
- How do I manually update/change an end-users password?
- Can you explain the Sales Rep feature?
- How do I switch between user roles?
- How do I use the ACL/Admin Access Control List?
- How can I add staff members?
- Regarding Sales Reps, what is their commission percentage structure based upon, Gross Profit, or Gross Sale? How do the reps get credit for the customers and sales they have brought in?
FAQ | Admin Reports
FAQ | Shipping Related
- Where are items shipped from? Does the customer have the ability to edit both the ship from and ship to address?
- Custom Shipping and Custom boxes
- What is the shipment origin address?
- How can I apply a shipping mark up?
- How can I adjust shipping insurance?
- What are the shipment provider & options?
- What is the Negotiated Shipping Rates option?
- Can I disable shipping on a product level( Custom Products)?
- Which carrier services are supported by this program?